Food Service Worker

Job Opportunity: Food Service Worker

Key Responsibilities

• Prepare and serve menu items for patient meal service, adhering strictly to the provided production schedule.
• Set up serving lines and self-service areas for hot and cold items. This includes arranging glasses, silverware, dishes, trays, napkins, condiments, salads, desserts, bread, and beverages.
• Provide Food Service support for other needs, such as catering events, as required by the production schedule.

• Operate, break down, and clean all electrical equipment used for food preparation.
• Clean kitchen equipment, including worktables, sinks, and refrigerators.
• Remove dishes and trays from dining areas and thoroughly wash tables, counters, and floors.
• Manage the dishwashing area, which involves separating food waste/trash, loading and operating dishwashers and silverware washing machines, and storing sanitized items.
• Maintain accurate temperature charts and cleaning checklists for all food prep, storage, serving, and seating areas.

• Stock and monitor daily inventory levels in designated work areas.
• Participate in mandatory quarterly and annual training requirements.
• Maintain a high level of patient and customer satisfaction, aiming for professionalism and the utmost customer service while interacting with colleagues, patients, and customers.

Minimum Qualifications (Must-Haves)

• Experience: Must have one (1) year of experience as a food service worker. This experience can include work in fast food restaurants, cafeterias, or food concession stands.
• Life Support Certification: Must possess and maintain current course completion documentation for Basic Cardiac Life Support (BLS) through an American Heart Association approved training program.
• Language: Must be able to read, write, and speak English well enough to effectively communicate with all parties and healthcare providers.
• Soft Skills: Must demonstrate sufficient initiative, interpersonal relationship skills, and social sensitivity to relate constructively to patients across the lifespan and various backgrounds.
• Computer Literacy: If the position requires computer use, personnel must be computer literate.
• Education/Licensure: No formal education, licensure, or certification is required for the position beyond the specified BLS and experience.

Schedule, Uniform, and Security Requirements

• Work is performed in the Nutrition Care Division, which is open from 0500 to 1900, 7 days a week, including weekends and federal holidays.
• Personnel shall work rotating 8-hour shifts (e.g., 0500–1330, 0600–1430, 1030–1900). A 30-minute uncompensated lunch break is authorized per shift.
• Personnel are required to report to work as scheduled, even during emergencies, disasters, or adverse weather conditions.

• Uniform: The contractor provides uniform shirts. Employees must wear black slacks (jeans are not permitted) and closed-toe, slip-resistant, comfortable work shoes to ensure safety and support during long hours.
• Conduct: Must conform to standards of conduct consistent with Government personnel, adhere to the MTF’s smoke-free campus policy, and comply with all hospital policies concerning general safety and infection control.

• Successful applicants must complete in-processing procedures at MAMC.
• A local criminal background check must be completed by the MAMC Provost Marshal prior to starting work.