IT Specialist

Albany, NY
Contracted
Experienced
"Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence."

About the Company:
GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.


Job Title: IT Specialist
Place of Performance: 50 Wolf Road, Albany, NY 12232
Minimum Experience: 5+ years of relevant experience
Rate: Competitive, based on experience
Employment Type: Contract
Duration: 30 months


Position Overview:
GD Resources is seeking a seasoned IT Specialist to support a large-scale infrastructure readiness initiative aimed at enhancing bandwidth, VOIP, and wireless capabilities across multiple locations. This role will focus on conducting on-site infrastructure assessments, preparing technical documentation, and coordinating with implementation vendors to support improved connectivity and network performance.


Key Responsibilities:
  • Conduct physical, on-site assessments of network infrastructure at designated facilities.
  • Evaluate current infrastructure and provide recommendations for upgrades and cabling implementations.
  • Draft and maintain Statements of Work (SOWs), technical procedures, and network cabling documentation.
  • Schedule and coordinate cabling installations and vendor walkthroughs.
  • Utilize ITSM tools (ServiceNow) to manage service requests and project updates.
  • Collaborate with stakeholders to ensure timely execution of scheduled tasks.
  • Utilize tools such as MS Office 365, Visio, Project, and Adobe Professional for documentation and reporting.
  • Support hardware deployment including Cisco, Aruba routers and switches, Meraki wireless access points, and Cisco VoIP phones.
  • Maintain records and templates related to cabling projects and infrastructure changes.
  • Ensure project alignment with technical standards and compliance requirements.

Mandatory Qualifications:
  • 60 Months Experience working with network layer 1
  • 60 Months Experience with large scale cabling installations; Including Category 6 and fiber optic
  • 12 Months Experience in ServiceNow ITSM
  • 60 Months Experience managing multiple assignments simultaneously
  • 60 Months Experience in onsite walk-throughs with cabling vendors
  • 60 Months Experience maintaining network cabling documentation SOWs, Visio, procedures, templates
  • 36 Months Experience with network layer 2 and 3

Required Documentation:
  • Résumé,
  • copy of candidate identification (driver’s license, passport, visa if applicable), and any documents referenced in the Requested Qualifications (e.g., certifications, degrees).

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